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  • Really huge disappointment tonight. They deserve negative stars but not able to in the yelp app. Purchased a BBQ burger combo and kids meal. Cashier was rude and rushed me as I asked questions. Not sure what the hurry was because there was no one else in line. Took our food home and fries were cold and stale. BBQ burger was ordered well done but this one was not recognizable as any form of meat patty it was so burnt. The kids meal was a patty on a bun with cheese sliding out the side of it. No condiments were on the burger. Not sure if it comes plain but wasn't asked or offered toppings when placing my order. The food was so bad I put it back in the bags, drove back and asked for a refund. Refund was given but no apology. Manager had "just left " no one claimed to be in charge. Save yourself several bucks and get In N Out burger across the street. Always friendly. Always hot fresh good tasting food.
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