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| - The service is abominable, and when we discreetly asked the gentleman who was begrudgingly allowing us to pay whether it was simply a busy night, we were stunned to learn that he literally DGAF. The food is fine, and the price is definitely right, but it's truly nothing special and there's simply no excuse for the way we were treated.
To name a few issues:
- In spit of repeated requests for drinks/service, the waitress ignored our table until our full group had arrived. This seems like a terrible decision on her part, since we would have had time to drink quite a bit while waiting for the two people who rounded out our group of ten. I wanted to ask her, Pretty Woman styles, if she worked for tips. ("You work on commission, right? Big mistake. Big. Huge!")
- The place was a total mess, and Janet's of bussing glassware the bussers were hiding them behind plants and on any available surface. I... I don't get it. Why move them twice?
- When the waitress forgot one of our orders, she complained TO THE CLIENT that he had not ordered clearly. ?????
Customer service, y'all. What a goddamn embarrassment of a restaurant. Get in touch guys - I would happily train your team in the arts of stop, drop, and serve, smiles are free, and all the other straightforward pleasantries that fast food joints and high need restaurants alike so easily get right.
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