Like most people I am going to break this review up into two parts.
The Service
Just. Awful.
We arrived around 4pm on a Saturday. It was busy but there were tables available so one of the two (why two I don't know) hostesses sat us.
Then we waited. And waited. We could see waitstaff but no one came to our table. After a while I was able to get the attention of one of the hostesses and she came over and asked if everything is ok. "Is anyone planning to serve us?" I asked.
She was apologetic and ran to find our waiter.
Finally the waiter arrived and took our order. We ordered some drinks, Ebisen for an appy and three bowls of ramen.
Then we waited and waited for our drinks. How hard is it to bring a couple bottles of beer and some green tea? Again I flagged down the hostess and she brought us some water.
After a while our Ebisen arrived but no drinks. I had to flag down the hostess again!
Eventually we got our drinks.
When the waiter arrived with our ramen he had it all on one tray. Instead of setting the tray down (the table next to us was empty) he was struggling to take heavy bowls off the tray with one hand. Somehow he managed it.
Once our ramen was served he walked away leaving our finished plate with Ebisen shells sitting in the middle of the table. Like, what the hell? Multi-task man!
When we finished it took awhile for him to finally get the bill to us.
Not sure if it's his first day but he had no business being a waiter!
Now, the food.
The food was very good! We had Spicy Chicken Ramen and two Spicy Umami Miso Ramen. The food came promptly and piping hot. Very flavorful! Very Filling!
On it's own the food is a four star at least but the horrendous service just ruined the whole dining experience.