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  • I will not be returning to this nail salon. I've been a loyal customer for well over a year now, I always get acrylics with gel. I haven't had any issue at all until the last few months (about 5 times--I probably gave them way too many chances to fix the situation). The gel over my acrylic kept lifting and peeling after 2-3 days. Each time I would voice this concern to the different nail technicians and always they told me not to worry this time, that they'll make sure it won't happen again. Well, Each time they started lifting and peeling by day 2 or 3, conveniently when I was out of town and could not make it back within their 3 day window to have it fixed. I'm very careful with my hands/nails--the most I do is type at my desk job and wash my hands (as most people do throughout the day). There is no possible reason this should have happened this many times with multiple technicians, even after voicing my concerns. Not sure if it's a certain product they are using or if they are missing a step in the process, but I will be seeking a new nail salon in Charlotte. Extremely disappointed because this location was very convenient to where I live and I enjoyed going up until these problems came up, but for the amount they charge for these services I'm taking my business elsewhere as I feel a bit cheated by this establishment.
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