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About: http://data.yelp.com/Review/id/0fT_6T3D_PMsveO3umtZlg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-22 00:00:00 (xsd:dateTime)
itemReviewed	Outback Steakhouse
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Unfortunately we had a very mediocre experience at this location. We had been waiting for several months to go out to dinner as a family so we could celebrate a special occasion. We finally had a reason as it was my husband's birthday. We arrived at the restaurant and were greeted by Hanna, a very nice Hostess. When our server arrived at our table, I made sure to mention that it was my husband's birthday. She acknowledged it and went about her business. She was very nice and provided good service. At least until it was time for dessert. After the meal was done, she came up to the table and asked if we wanted dessert. I was quite surprised as I expected her to offer my husband a complimentary birthday dessert. She did not. I did not want to make a scene so we politely paid the bill and left. The next day I decided I should let the manager know that this situation had really put a damper on the evening. To the best of my knowledge, I have never gone out for a birthday or anniversary dinner and not had it acknowledged in some way. Well here is the final straw. I called the Manager and he apologized and said he was sorry that there was no acknowledgement as they always sing and offer a complimentary dessert. He then indicated that he would make sure to inform the General Manager. Not one time in our conversation did he make a offer to correct the situation. No mention of any future accommodations to keep our business. It may seem minor but great service is in the details. This restaurant has definitely lost my business!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	RaLene

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