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  • I've been going to this sonic for at least 7 years and it's continually gone downhill. Used to be on point with service and food, but they keep hiring these younger incompetent teenagers. Tonight was the third time in a row they've done a horrible job. Pulled up and had to literally repeat my order five times for the kid to finally get it, when I asked for a breakfast sandwich he kept asking if I wanted a toaster sandwich and finally gave up and told him cancel it, and I ordered a snickers custard concrete, and a dunked garlic Parmesan chicken sandwich. Got home and the dunked sandwich was literally disgusting looking, it wasn't dunked by any means and just had the sauce thrown on top and it tasted like a dry chicken sandwich with little to no flavor. Then I finally get to my custard concrete and of course it's a regular snickers milkshake. Not sure what has changed in the hiring process but they need to get a new staff on board that is capable of handling the food at the very least, let alone one with subpar customer service. Disappointing.
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