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  • Riders - Beware of thieves among you! I have frequently taken the Madison-Chicago line over the last year. Service pretty reliable and drivers nice. On my most recent trip all my cash (sadly a sizable sum) was stolen from my large bag on the seat while I used the restroom at the Rockford terminal. Dumb to leave bag on seat but had done so previous times, and frankly the facilities are not accommodating to carrying items in there. It was definitely a slick job. I reported the incident to VG right away but as of this writing they not even followed up with me as some kind of courtesy. Takeaways from this: 1) There are bad apples who travel on these buses, so watch your back and watch your stuff, 2) VAN GALDER, PLEASE PUT PURSE HOOKS IN ALL TERMINAL WASHROOM STALLS SO PEOPLE CAN ACTUALLY BRING BAGS IN THERE AND NOT HAVE TO PLACE THEM ON GROSS BATHROOM FLOORS, 3) WHERE IS THE SECURITY CAMERA AT THE FRONT OF BUS - RECORDING FOR ANY POTENTIAL ISSUES ON THE TRIP??! Without an on-board security camera VG is way behind the times. So, it strikes me as sad that in my experience the math is: 20 years riding CTA in the big city = no incidents, 1 year of riding VG buses = One robbery. They can do more.
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