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  • Very displeased with my entire visit here. Not getting one star because the steak was good, but that was also done incorrectly. Over the course of our meal, there were about 10 fairly large mistakes that took place. Like completely forgetting items we ordered, bringing wrong items, constantly telling the server what was wrong and how to fix it, and just overall poor service. The server was nice enough, but very absent and not very good at his job. The whole experience was very unwelcoming and the staff seemed like they didn't want to be there at all. No one was smiling and, again, just felt like we were inconveniencing them. The manager came to our table probably 5 or 6 times to apologize, but that's all he did was just say sorry over and over. It was forced and not believable, and the apology stood for nothing because there was still mistakes and poor service after his slew of apologies. No action taken. I think that if a restaurant has the cojones to charge you $130 for a meal, they should really get their stuff together. This experience pushed me to the other side of the fence when deciding if I will ever go to Outback again, to make it clear, we wont be. Wish it was better and the manager was able to fix all these mistakes, because believe it or not, its a good place to go and the family likes it.
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