I went to the Sub Shop today for lunch. I split the chicken salad sandwich with my friend. The bread was hard and tasted not fresh and didn't have very much chicken. We told the owner she said that's how they received the bread when they received the order, but besides that the sandwich was perfect. So she was aware of the bread being hard, but was still selling it??? She offered to give us a discount on our next order, ok so why not give us the discount immediately. My friend and I definitely were not satisfied with the service or sandwich.