Been a customer for years, at least once a week. Took another couple in for dinner and two of the four dinners (sweet and sour chicken and orange chicken) were very over cooked. You couldn't penetrate the chicken with a fork, it was hard as rocks. We called the server over and showed her. She said she could replace one meal with "Exact same price meal" but not both, and " No refund-just replace one meal". So, you served two poorly cooked entrees but will only replace one. Not how I expect to be treated, so we won't be going back.