Man...what potential. We stopped by before Black Sabbath since KDKB was doing a remote and contest for front row seats. There was also a diamondbacks game that night as well....as you may know that's quite busy for downtown. We stayed on the patio since it was nice out. As far as we could tell there was only one server for the entire area. I really felt bad for this girl. She was busting her butt trying to serve people but the frustration showed and I don't blame her. How could management staff a place like that? Maybe they had a number of call outs or no shows that day who knows. But it was bad. We got some happy hour food which took forever and a day to get. The bacon wrapped shrimp seemed pretty good. You get four decent sized shrimp wrapped in bacon and a decent sauce. Only half my shrimp had bacon wrapped on them, but hey who's counting. And I wasn't going to make that poor waitress more miserable. The nachos looked good enough, I didn't try them but how can you screw them up? We should've thought ahead and saved that server time and helped her by ordering say four drinks at a time. The time we spent there, over an hour, we were only able to order one drink each. And that was a stretch. My friends got their beers and ten minutes later I got my greyhound. Again....this has nothing to do with the server! She was really trying. I blame management for not taking advantage of double events that night AND a radio station on site. It shouldn't be that hard. The place seemed like it would be good and maybe on a non-event day I would go to see if that's true. If you go on event days just plan on waiting.....eating with your hands since you apparently get no napkins or dinnerware and flagging down the food runner who is asking every table if the food is their order. We watched it go by a few times and thought wow.....these guys are so disorganized. Legends.....in bad management.