If I could give -5 stars I would. Everytime im in here staff is extremely rude. The lil tech guy behind the counter obviously thinks hes tough s+++. He had a attitude like no other and his whole demeanor is like he gets 100,000 a year to not fix shitty phones. I will not be visiting this store again due to employee's. Management should be ashamed to call that staff. Wouldnt recommended sprint or this location to my worse enemy. You pay for "insurance " just to have to fork over serious cash when a phone defect happens.