Came here on Easter Sunday. Place was not very full. Hostess was yacking with other bored staff. Got a table and watched the people next to us walk out without ordering. Waited 10 minutes for service. Walked up to hostess and asked if we could get waited on. She smiled, said yes, and turned back to her friends. We waited another 5 minutes, received no help. As we walked out, I told the hostess how disappointed I was that we couldn't get waited on. She and her friends smiled and said "Have a nice day."
No wonder the word on the street is that you're having problems.