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| - I had to choose one star, but I wanted to give them 0. I would never recommend them. I took my 2005 Ford F150 in for an oil change. Their slick, fast-talking sales guy called me and talked me into replacing the spark plugs. They charged me over $600. About a week after I picked it up, the check engine light came on. I assumed it was something to do with the spark plugs, but they said, no, they had to replace a coil. Again, the fast-talking sales guy tried to talk me into replacing all of the coils and much more work and even said I could take out a deferred interest loan to pay for all of the work they recommended, which was over $1,000. I had them only replace the coil for another $200. After spending over $800 with them, the check engine light came on again. I took it to the Ford dealer. Three of the spark plugs weren't even inserted properly! The Ford dealer fixed it for a relatively small charge. However, the dealer told me that the spark plugs Sun Devil Auto used were of an inferior quality and I would have problems down the road. They were plugs that weren't recommended for my Ford F150. I'm just having the Ford deal replace all of the cheap, improperly installed spark plugs that Sun Devil threw in carelessly. The Ford dealer is charging me around $400, much less than the original charge from Sun Devil. Then, to make matters worse, Sun Devil worked on my husband's Kia Soul and messed up that work as well. The Kia dealer had to repair their work. If they recommend other services, be sure to get another opinion. Chances are, they are fast-talking you into something that you really don't need, will overcharge you and then perform inferior work.
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