Pretty arrangement in seemingly good condition, same day delivery, and delivered with a smile. As happens these days, recipients send pictures of the delivered arrangement, so you know how close the delivered order was to the online picture. It was close, though the lilies were mostly closed so it looked pretty empty on arrival. I wish they'd used a few open lilies so it would look good right away, but it'll get there in a few days. I didn't give five stars because t's very much on the high side for price.