Busy and slightly understaffed, the the manager more than made up for it. We celebrated a friend's birthday at Hot and Juicy Crawfish and were looking for a 'less fishy' place to sing happy bday and maybe have some good coffee. We stopped at a few places and they were either closed or full, so we ventured into Denny's to see if we could bring the cake in and have some coffee- great coffee BTW. Although clearly busy and short-staffed, the manager was very pleasant and welcomed us into the restaurant. Her smile and customer service oriented demeanor earned her and the staff 5 stars. I wish I could remember her name, but for the record she was working 11/24 at about 10pm.
I normally do not review chain restaurants, as there is not much of an experience to talk about. However, I ALWAYS compliment great service and that is why I am taking the time to write in.