Went here for an earache, called prior and was told there was no wait. Arrived about 5:30 pm on a Thursday and only 1 other person in waiting area which was clean, very nice furniture with a huge flat screen. Waited no more than 10 minutes before being called to examination room. The staff and Dr. Johnson were great especially the nurse who cleaned the wax out of my ears. I have insurance so no co-pay. I was out of there in an hour. I don't have a general practicioner so I will definitely come here again if I get sick