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  • We called PhoeNIXlocksmith yesterday at 480-470-8110 and was told to rekey a car (keys were lost) would be $120 which didn't seem too bad. Was going to take about 20 minutes to arrive. Well we received another call saying a different person would be there at 3:00. That was a three hour wait because there was some confusion about the address. When the person arrived he was driving a white van with CallOrange.com on it. Not sure what that had to do with NixLocksmith. Anyway, he arrived and started writing up a ticket and the total was $385 for just a key !!!!!!!!! We told him that was too much and still had to pay $29 for his service call (RIP OFF) called back today and talked to some person who transferred me to someone else without telling me and he said he would try to see if they could do it for less. HE NEVER CALLED BACK - AWFUL CUSTOMER SERVICE - WORST EVER - People answering phone do not have a glue as to what is going on....... Not sure if this is the company responsible but the guy driving did have callorrange.com on the van....We called another service today and can get a key and remote opener for way less than what he was going to charge for just a key. For Sure PhoeNIXlocksmith or whoever they are is a rip off. DO NOT CALL 480-470-8110 FOR ANY KEY SERVICE THEY ARE RIP OFFS!!!!!!!!!!!
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