The employees were very friendly and explained the tinting very well. They were all nice and they explained the different tints, costs, and differences and warranties. They are very knowledgable about window tinting, and I was comfortable. They have a waiting room with movies, Netflix, etc., and refreshments to help you pass the time for free.
I was recommended by my brother and saw the great deal, but upgraded to make it even better! I would come again if I had another car to get tinted. (Which I do, but I'm waiting for the results of this one--which I presume will be excellent and worth the cost!) :)