Michelle McKee has been doing my hair for eight years. She obviously does great work. She listens to what you want, is very experienced, and does great color and cuts. She is very careful not to ever take off more than you want. I trust her judgment and her work implicitly, which is great because I can just go in, let her do her thing while I relax and leave happy. She understands what will work for your hair type and bone structure. I highly recommend her. Also, she's always on time, I've never had to wait more then five minutes.