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| - This location is brand new and only a 2 minute drive from my house, so I was excited to have one that close to home. I was going to try it when they first opened, but the line for the drive thru was about 30 cars long and down the road, and the line was out the door to go inside, so I waited a week to give them a try.
I've been to this location twice and was very disappointed both times. I was shocked to find that the selection of donuts was terrible. Both times I asked for a cream filled donut and a coffee (I went thru the drive-thru both times) and both times I was told that they didn't have any cream filled donuts. Huh??? It wasn't like I was asking for some obscure, rarely found donut. I didn't even care what the coating on the outside was...glazed, chocolate, powdered, it didn't matter. It's the only donut I care to buy, but they didn't have any form of a cream filled donut what so ever either time. I also waited about 20 minutes in line at the drive-thru to find out that I couldn't get a simple cream filled donut. I wasn't happy.
The 1st time I went here I was pretty forgiving because it was about 1:30 in the afternoon on a Saturday, it was the 1st week they were open so everyone that worked there was probably green and I also assumed that they probably sold out by that time of day. I wasn't sure if they made donuts all day or not, but I ended up just getting a wrap and a drink. The wrap was very small for the price and the drink was standard.
I decided to give them another chance 2 weeks later and this time I went there at 10AM on a Sunday. Now at 10AM on a weekend you'd assume that they would have a full selection of donuts. Uh, nope. I asked for a glazed, cream filled donut and a coffee. They said they didn't have any and then the drive-thru person preceded to try to sell me on a custard donut. He acted like I didn't know what that was and I should try one. I explained to them that I only want a cream filled donut, but didn't really care what the outside coating was. Then he tried to convince me that I should get the custard or a Bavarian cream donut because they were pretty much the same thing. After 2 minutes of back and forth with the guy, explaining to him that if it wasn't cream filled I didn't want it and him trying to sell me on every filled donut imaginable, I just ended up with a plain glazed donut. I should have just left but I ended up being nice and got it because I was tired of holding up the people behind me. When I got to the window to pay I asked why they never have cream filled donuts and he said that their baker just came in and was planning on making them, hadn't got around to it yet and it would take about 20-30 minutes if I wanted to come back. I laughed, paid and then left.
I don't think I will ever come back to this location, which sucks because it is so close to my house.
On a scale of 1-5, with 5 being the best, here's how I would rate them.
Selection - 1
Value - 1
Price - 2
Speed - 1
Employee Friendliness - 3
Staff knowledge -2
Quality - 3
Location - 5
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