I wish I could give his place more stars bc the chicken is actually pretty good IMO. But the service is horrible. Absolutely horrible. I don't know if it's bc of horrible training or horrible management but the customer service here is severely lacking.
Waiting more than 10 minutes in the drive-thru is ridiculous. Ordering spicy and coming home and finding it to be not spicy is ridiculous. No napkins are ever in the bag.
Placing your order in the drive thru is a whole other story. Be prepared to be cut off mid order by the cashier. Be prepared to have to repeat your order at least twice.
Sadly this is the closest location to my home so I will be back...
Update: just got home and I asked 3 times for spicy 2 piece thigh and a leg....and it's 2 pieces of white. Smh