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| - WOW. For Las Vegas, for a world famous hotel , for $300+ a person, this is so incredibly horrible , that its baffling that this hasn't been shut down already!!!!
Spending a few nights in Vegas on a roadtrip. My husband and i were desperately in need of some relaxation. I finally got the head nod yes, so i booked him an appointment as well. I added on the hot stones for good measure. This of course killed me once the overly chatty and over compensating front desk girl checks us out, and mentions the close to $700 tab PLUS the added gratuity!?!? OMG , reminder of the pure disappointment i had just lived through. BTW they DO NOT mention the added gratuity at check in!!
I get to the spa in time to get my " sauna and cuzz on". I walk in to an empty, non staffed lounge. I walk around, check it out.. then walk back out to the front. Wait , then this young lady pops out from the office. She checks me in and shows me around. I get my locker. I get undressed.
I go to take a rinse off shower. Hair , everywhere. On the walls, on the floors, I feel it starting to grow on me! I then brave it up and head over to the mini, i mean MINI, jacuzzi. The walls in this area are covered in grime, the mural or whatever that is , is from 900 years ago. I go into the steam room. It smells, it smells like filth, musk, just heavy air. They claim its the "eucalyptus room." NO. The tiles in the steam room are holding on for dear life, the ground is covered in , you know it- hair. Moving into the sauna. That was the cleanest part, and still nothing i would bring my mother to.
After my massage, i went to put my clothes back on. Then i noticed the disgusting carpet floor in the locker room. Covered in stains and , HAIR. I overheard the "spa check in" lady talking to another staff member about how she wasn't feeling well. There is NO professionalism. Dirty, disgusting, ripoff.
I spend a lot of time going to the YMCA, as well as getting massages at Burke Williams etc. I am no prissy snob, but i know where people feel comfortable getting naked. THIS IS NOT A PLACE FOR THAT. I will never ever ever be back. It is a HUGE RIP OFF. The massage lacked the main thing i told her i needed work on.
THIS PLACE IS JUST OUT FOR YOUR MONEY $$$$$$$ They know you are just passing through. They have no work ethic and are incredibly fitly.
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