3 stars is a stretch for this place. I'm giving 1. The manager at this location is very rude and unprofessional. Most of the employees seem they would be a better fit then himself. Service here is terribly slow and they are always understaffed during the lunch hour. With several large employers around this location you think they would staff more then 2 people over the lunch hour during the week. I can't even make it in and out of this place in under 30 minn for a damn smoothie! Very good smoothies but they just fail when it comes to service! I have even tried calling in to go orders several different times. They have never once answered the phone. Get new management before people stope going to this place all together. Many of my coworkers who have also visited this place have had the same unpleasant experience. :) Good Luck!