Five stars for the tellers. Nice as can be.
One star for the managers. Yes, I am on the account. Does it not say my name on your teller's screen in front of you? Yes, I am married, why is that your business? No, I do not want your credit card and I don't need a reason. Is there a problem with my account to where you needed to start this conversation with me? Okay, then good day. Work on your customer service skills because you don't come off as curious and helpful, but as ignorant and pushy.
Needs a drive-thru ATM.