Office staff and appointment process was great! The X-Ray tech that I experienced a few weeks ago was excellent. The ultra-sound tech/operator (female with glasses) from 10-27-15 was rude, short, seemed pissed that she worked there, and had no meter for her explanations of what might be a problem or serious issue. Im sure she causes many patients stress and anxiety. Further complaints for her to the company later. Over-all good service though. Especially the front desk personnel.