I went in first thing in the morning becuz my cat haf a uti.. the assistant told me there was no vet intill 9am that they would see me as soon as the vet was in. So i went to other places no luck finding a vet .i came back at 9 and the assisnt said im not sure if we have time to look at your cat.a uti is an emergency and she was takin her time like if it was ntn she had me waiting to see if the dr had time to look at him 20 min past i walk away and left im not happy how they responded to an emergency they should took my cat in right away .