My ipad3 screen was cracked and I brought it in to them to get repaired. Dropped it off April 4th and was told to come back the next day when they opened and it would be ready. I just left the store it is now April 5th 2pm and the person at the front told me nobody started on it yet. So I wasted a 20 minute drive to go get it and was told to come back in 2 hours. Was not offered anything for the inconvenience of having to come back.