I ordered my family meal online with an add on of lemon pepper boneless wings for only 2.99 (pretty good deal). I double checked my email before I left to make sure that the confirmation went through and yup, there is was, so I left to go pick up my order. I got there and the staff was warm and greeted me nicely. The restaurant was clean even though it was pretty busy. I requested my order and showed them my confirmation and they never received it in their system. I had to reorder and wait. I did ask the manager for a discount considering I had proof of my order and had to wait an additional 20 minutes and he was nice enough to give me 10% off for my inconvenience.
In short, the food was okay. The best part were the delicious rolls and the lemon pepper boneless wings that I just threw in the order. Everything was hot and fresh but not as tasty as I had hoped. The staff was nice and the manager was kind enough to give me something for my inconvenience. I don't know that I will be heading back any time soon but my advise to you is that if you are ordering in advance, do not just rely on your email confirmation make the call and see that they have received it in their system or just call in and order over the phone.
Okay, but not great.