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  • I'm not much of a complainer, but I ate here with a friend and she received chicken that was terribly undercooked. I don't mean a little pink, but practically raw. (Picture:http://imgur.com/O2VUh ) She had eaten most of it without noticing. The manager spoke to us. She said she had talked to the cook, and yes, there was a tiny bit on the outside that wasn't cooked as well as it should have been, but everything is fine. We were like, um, here's a picture. She continued to tell us how it's totally fine, how she promises she'll be okay, etc, because the germs were all killed by the heat, etc. This was a person who either did not know what she is talking about, or else is shining us on. I'm not sure what one should expect from the establishment at this point. The manager is giving us her card and saying 'Totally email me if you don't feel well after, or even if you do, just to let us know, and we will take care of you.' What does that mean? "Let us know how how you're feeling, it's important to us", Unless the Earls Helicopter is going to appear, lower its breadstick ladder and take us to Earls Hospital where Earl himself is going to give us Thai massages while we wait to see if my friend has salmonella, I'm not sure what "we'll take care of you" means, unless it is colorful sounds to make it so that we don't get all uppity about being served a chicken that still has feathers on it. They took her chicken off the bill. They left the drinks and other things. I don't know what standard procedure is, but to be allowed the privilege of eating raw chicken free of charge kind of seems like a poor deal. Also, the teenage hostesses in negligee creeped me out. But that is different.
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