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  • Lived here for a year, ended my lease at the end of November 2016. I was originally supposed to move in 2 weeks before my move in date but the first apt they put us in was absolutely filled with cockroaches! Hundreds, on the floor, walls,bathrooms and going into the vents. When I told the office they said they always do a final walk thru and just checked it, it was disgusting. There's only 2 entrances to the apt which are metal gates that automatically close/open. A few times I've seen where both gates didn't open and there was a huge line of cars inside and out side waiting to get on the other side of the gate. Thank god I didn't have work those days. There was always issues with our A/C not getting cold from March-July and have put in multiple work orders for them but then it barely works after that. We've had a plumber come by 2 or 3 times because our showers were crap too. Oh yeah it was common if the water was completely turned off between 3-5 hours every other month and every time I would call the office, they would say it should turn back on in about an hour or 2 or some BS answer that wasn't true. The worse for me though has to be the parking. I've come home multiple times after midnight and there will absolutely be no parking. Even times between 8pm-10pm I couldn't find a parking spot! On the weekends, forget it, almost no one moves from their parked spot most of the day. After 6 months tired of the parking situation I asked if I could get a parking permit so I could park in covered parking, they said, and I quote,"there's a waiting list for covered parking". They never even updated me months later if the permits were available yet. My room mate and I continuously voiced our concerns about parking and all they can say is that they're working on it. One last thing, Kim- the manager, when I've called the office I've gotten her 3 times, every time she asked me if I could be placed on hold I said sure, the first 2 times she kept me on hold for 11+ minutes and hung up, and today she said she would transfer me to Jabar(friendly guy) but she put me on hold for 2 minutes and hung up. Why? How? Does she not know how to transfer calls to her employees? She's not friendly in person either.
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