Went in to look at a matching wedding band for my Tacori engagement ring. The man that helped us was nice while we were in the store and was going to reach out to Tacori regarding a few questions we had. He honestly wasnt overly knowledgeable about the brand, which was fine since he was willing to contact Tacori directly. We never heard from him so we bought the Tacori wedding ring elsewhere. I don't know why he didn't call us...I can't imagine him thinking we were not serious given I already have a Tacori engagement ring with a diamond that is well over 2 carats. Oh well. Their loss.
On another note, I've had my ring cleaned in their store and the designer specifically says that their rings are NEVER to be placed in Sonicare. When I mentioned this to the sales person he had no idea. So much for authorized retailer.