The food isn't always fresh, but when it is, it is okay. The portions aren't that great. But the worst thing is the customer service. I was getting food to go and asked for a napkin, the woman said "we are out of napkins". I just looked at her in disbelief. She sighed, turned around and went into the back. Returned with a new pack of napkins, opened them in front of my eyes and handed me a couple. Nice.