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| - Tacky salesmanship- polite on the surface but it doesn't go any deeper than that.
I was looking for an engagement ring and I knew exactly what I wanted. I was promptly greeted by a gentleman and before I could explain to him what I wanted he started trying to make small talk. This is fine, I understand he's trying to make me feel comfortable. Both the gentleman and a woman were assisting me while i was there. I noticed they do this a lot, (have two sales associates assist one customer). Anyways, when could break through the small talk to explain what kind of ring I'm looking for, we finally got down to business. They started by showing me a couple heart diamonds (as this is shape of stone I wanted). I could see horrible defects before even picking it up, (feathering). The price seemed way too high for this quality. As for the band, they simply didn't have what I wanted. Using my phone, I showed them the ring I liked that was on their website. It turns out they can't get it. Oh well, looks like I'll have to move on. However, the two thought they'd save the sale by asking me more questions about where I work, how long have I worked there, what's it like, blah blah. They know they don't have what I want, give it up.
I told them I'll have to look somewhere else, and If I don't find anything better than I'll return.
WHY THEY DESERVE ONLY TWO STARS:
Just before I left, the woman stops me and quietly tells me that I shouldn't look at either Kay Jewelers in the mall across the street, or Zales because "Jared owns both Kay and Zales, and they mark up their prices". So, naturally, I went straight to Kay, and found out what she said is absolutely false. Jared does not own either Kay or Zales, They're basically all owned by the same company. At Kay, we got straight to business and I got EXACTLY what I was looking for and for a better price than Jared. I don't see myself ever going to Jared again.
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