When I first walked in the owner greeted me. Great atmosphere, I love the waiting area with the reclining chairs, wine, and snacks! You feel relaxed when you go in here. I went for a manicure and pedicure and was happy with the services. The technician took her time and made sure I was happy with my request. It is a little pricey, but with the services, and amenities that you receive it is well worth it. It also makes a big difference if you go around 5:30 - 6pm because street parking is free at 6pm.