The office staff and Dr Woods are very accommodating and professional! I showed up late due to traffic and after waiting a short time, I went back to see the cosmetologist who they had set the appointment up with. However, I was quickly told that she couldn't do my spots because they were raised and I needed an appointment with the doctor. I told her I thought I was seeing a doctor based on my confirmation text- She told me she'd see what she could do. Dr Woods agreed to see me at the end of his patients but they took me out of that room and into another and Dr Woods came in within 5 minutes! I was shocked! They were so friendly and went way above and beyond my expectations! I've been looking for 3 years for a dermatologist- I now have the best I can find in Chandler!