On March 7 my husband and I arrived at Red Robin around 6:15pm understanding there would be a wait as it is a Saturday night. Upon arriving a host was holding the door for other patrons and just as we approached he walked in and did not hold the door for us as well. We got inside and put our name on the list and were given the estimated wait time of 30-35 minutes. After waiting for about half an hour a party of four sat themselves at a table on the patio. We waited an additional 10 minutes before giving up. In that 10 minutes the party of four that seated themselves had received menus, drinks, and fries. After this experience we do not plan on going to this location again.