They're averaging five stars as I write this. I wish I could agree, but after my first visit, I'm afraid I have to differ. The staff was good-natured and accommodating, and I love that the menu is vegan-friendly. The black bean chili, tasty and loaded with slices of fresh carrot, was a great start to my lunch. But my falafel sandwich was nearly bone dry and almost tasteless. The pita holding the sandwich contents seemed several days old. On balance, this was not a good meal. (And I'm easy to please when it comes to eats...definitely not a foodie.) I really wanted to like this place, but I won't be going back.