The stars are mainly for the customer service. They get an A+ for that.
But I wasn't impressed with the food one bit.
I got an order of orange chicken and an order of lemon chicken. Neither gave any impression of that flavor. Both chicken entrees were drowning in a gel like substance. My daughter said the orange chicken had a teriyaki taste to it, and the lemon chicken....well....I can't put my finger on the flavor but I didn't taste a hint of orange or any citrus. It was just like a sugary gel poured over it.
I didn't really care for the rice either. If the rice was good, I'd consider giving the place one more try, with different entree choices.