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| - Wow... went in expecting to have a great experience and didn't. First words said to me from some bald gentleman in a black shirt is, "we close in 20 minutes so we won't be able to do anything for you today, you'll have to come back tomorrow". There was no, "hello, how can we help you today?", or, " hey, what can we assist you with?". Nada, zip, zero. So I left stating I would just go somewhere else.
I went down the street to Terrible's lube who I've always trusted. Only reason I went to Ted Wiens was because I had a $30 off coupon. Won't be going back. I've gone to Terrible's lube 5 minutes before closing and they still took care of me. I mentioned this experience to the Terrible's employee who laughed and said that it happens all the time and not to worry about it.
I recommend this Ted Wiens employees be instructed on customer service. It would have been a completely different review had I not heard the first sentence I did and had they actually welcomed me into the store and been courteous. I get it, we don't like people coming in right at closing, but there are better ways to approach it than they did.... oh, and now my oils already done from Terrible's Lube before Ted Wiens is supposed to close.
Thanks Terrible's Lube!!!!!
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