Oh my gosh, Sydni is AMAZING!! I've been waxed once and it wasn't a bad experience but I'm glad I found sugaring. Sydni makes the process as painless as possible and is very encouraging when she knows you're in pain. DEFINITELY make sure you exfoliate because I didn't the second time I got sugared and could kick myself in the butt for not listening to her recommendations. I do the Brazilian and underarms and I love how smooth my skin feels afterwards. Having your hair ripped out is painful but it's definitely not as painful as waxing. I definitely recommend getting sugared.