Went here for the first time yesterday. Ashley had a last minute cancellation and was able to fit me in for a haircut. She listened carefully to what I wanted and gave me the cut I needed! She was easy to talk to and was great at her job. Salon was clean and relaxing, everyone was kind and helpful and the pricing was very reasonable. I will definitely be going back. The only (very minor) downside is that the parking lot is not well marked- I didn't find out until I was on the elevator that I'd parked in the wrong place and had to go move my car. Also, if it's your first time there (as it was mine) it's briefly confusing when you walk in the door because you have to take the elevator up to the second floor to the salon. There is a sign inside that communicates this, but it took me a few seconds to realize it.