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  • Very, very unprofessional. Went to look at a 2011 Camaro they had priced at $17,800 online. KBB value is around $18,000, with 22 people having paid less, down to $16,200. I had already looked at a 2013 Camaro at another dealership, with 5k less miles, and sticker price at $16990... obviously a better deal, but it was the wrong color and I knew Mark Kia had been sitting on this car for 5 months, so maybe they'd drop the price the $1000 difference. We'd already gotten the run-around with the car having been listed at the Phoenix dealership, (allegedly someone was going to purchase it, so it was at the Scottsdale dealer... riiiiiiiight) so they probably thought we were an easy sale since we came out to Scottsdale to look at it, and I'm an early 20s girl. Bad assumption on their part. The salesman was very low pressure; in fact he hardly talked. He admitted to being new at one point (tactic to make us trust him maybe?) Knew nothing about the car, warranty, anything. Back in the office, I refused to let him ding my credit, told him I wanted to talk sticker price and not payments, etc. He came back with some BS about the wholesale car value being $18,000 and retail at $20,900... I pulled KBB on my phone and called his crap... because I know they purchased the car at auction themselves and likely got a smoking deal, especially since they've kept it on the lot for 5 freakin months. They then wanted to tack on $495 in dealer fees plus $1300 in other "reconditioning" fees, bringing the price well above "fair value Blue Book". After we picked all this apart, and pointed out him conveniently forgetting 8% sales tax, he seemed to give up and turned us over to his finance manager. Finance manager (Chuck?) was incredibly condescending and seemed to be attempting a beat-down hustle on me; refused to look up the 2013 I alluded to and seemed to not believe it existed... then told me essentially "Tough ****, this car is going to auction later this week so this is the best deal you'll get". Right, you're gonna send it to auction and lose money on it that way, instead of just dropping the price $1k for me and getting a financing kickback. I'll believe that when pigs fly. Terrible experience. If you go to them, have your guard well up and bring a calculator and be prepared to do math.
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