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| - This review is strictly based on the Minute Clinic at this CVS location, specifically Nurse Practitioner Lisa Ymballa.
I saw NP Lisa Ymballa on 2/15/16. I was very ill with a slew of symptoms and knowing my own medical history, I was confident it was in part due to bronchitis. I also lost my voice and my throat had been swelling shut, along with the lymph nodes in my neck area very swollen and sore to the touch so I had to write everything down for her. The last time I let the bronchitis go on too long, my adrenal glands shut down and I was unable to walk. I was very concerned and wanted this addressed sooner than later.
She was rude, condescending, dismissive of my concerns and to make matters worse, she misdiagnosed me.
She told me there was no way it was bronchitis, that I just had allergies and there was nothing I could do but let it ride its course. She also tested for strep and that was negative.
My throat symptoms worsened and the mucus congestion got thicker to the point I had extreme difficulty breathing. Fortunately, I found a very reputable Urgent Care with knowledgable doctors who diagnosed it immediately as severe bronchitis which caused a bad bout of laryngitis.
It's a very scary thing to be away from your home state and not with your primary care physician when you're under the weather, especially to this degree. Then to have someone as awful and unwilling to listen, like Lisa Ymballa, creates an even worse situation. Not only does she need further training on the medical side, but she needs serious work on her bedside manner. I'll be sure to pass on this experience to friends and family.
Save yourself the trouble and skip this Minute Clinic.
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