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  • The poor rating is mainly because of slow and poor service! The food has always been delicious - but then again, it is a chain restaurant and they all generally taste the same. Their store is nice and neat, but sometimes the bathroom is in dire need of a thorough scrub-down cleaning to get rid of odors. I generally visit this location in the late afternoon between 3:30 - 4:30PM, just before the dinner rush. Therefore, it wasn't crowded when I went in. One time I walked out ten minutes after I had been seated by the host; no one ever showed up to take my order. However, just as I was picking up my things to leave, a waitress appreared. Too late - I don't have time now!! On another occassion, my meal arrived and part of it had spilled all down the side of the bowl and the other bowl had stray pieces of corn in it. Regardless of the poor appearance of the food, as well as the the foreign bits of corn in my greens, the food was still very good. Quite frankly, the server didn't seem to notice how messy it was. More often than not, the main problem is getting the food in a timely manner - even on to-go orders. One time I placed a to-go order at the front counter and it took 15 - 20 minutes for the food (Beans & Greens!!) to come out. It's a good thing I didn't order chicken or a burger!!! As stated, the food IS good, but the wait is rediculious.
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