I think the line ups are due to slow and inattentive staff. We were next in line to order and the cashier just turned her back and started filling boxes of madeleines. She didn't acknowledge us. I just wanted madeleines which were available, cheesecakes weren't ready. She could have checked what people in line want and process them through rather than wait. The cheesecakes are good. I did see a guy measuring butter and it was a lot of butter lol. Only good for a treat once in a while.