This review is about the Salon at Ulta. I wish someone had written more reviews about this place which I could've read and avoided this place all together. I went there after booking my appointment online with 'Abbie'. As soon as I entered the place I was greeted very nicely by a man whom I told I had an appt and he directed me to the back of the store to the Salon. I went upto the Salon counter said that I had an appointment with Abbie. Without any form of acknowledgement (not even a hello) let alone introduction, she told me 'go to my station' Umm do I know you personally? What do I know your station is? I gave her a blank look and had to ask her is she's Abbie since there had been no introduction, she said yes.
The look on her face showed that she either hated her job or hated me. I guess she was just having a bad day since she continued to complain during my haircut to another employee, Shanniqa, about how she 'just feels under appreciated'.
She asked me the sort of haircut I wanted and barely paid attn to what I said. During the hairwash she almost scolded me when I tilted my head. Came back to the station, when I was seated she turned my face away from the mirror. I don't know how hair dressers work but that has never happened to me before. While I was still thinking about if she was doing this to adjust the seat... *SNIPP* SHE MADE THE FIRST CUT WITHOUT EVEN BOTHERING TO ASK IF THE LENGTH WAS OKAYY!!! As a result I've ended up with the shortest hair since I was 5.
During the middle of the cut and her complaining to Shanniqa about her life... I looked up to find that Miss. Abbie had walked over to the counter to help another customer select a hair color. Not even an 'excuse me' to me. This happened two more times.
After my first wash at home I realized that my hair wasn't even cut evenly. THERE WERE TWO STRANDS ON BOTH SIDES which were the same length as before. She didn't even bother checking that she was cutting all the hair and because she styled them to hide it I realized it later. If she had done a good job with the hair, her rude personality could still have been excused.
I wish I could give zero stars since even one star is like being generous. Please avoid this place and if you absolutely have to go to ulta, pick anyone apart from Abbie cause god forbid if she's having a bad day, you'll end up having bad months thanks to the horrible haircut you'll be stuck with.