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| - The first time we went to Tappo we were impressed - food was good, service was attentive and all around great experience.
Second time, not so much. In fact, it was awful. We had to wait forever for our food and when it arrived, we were served food that was not what was described in the menu. We waited for about an hour between appetizers and the main and every time we asked where the food was we were told "it's coming" ... if not for the live band we would've walked.
In terms of service, if our server was trying to give us space, he succeeded by rarely visiting and failing to fill our water glasses, EVEN when we asked him multiple times. He kept on forgetting and was absent for most of the night except when we purposefully flagged him down to ask where our food was and to remind him YET AGAIN for water.
When the food finally came, we received dishes that weren't exactly what was on the menu. I ordered lamb chops but received what looked like lamb loin piece (?) and I believe they sauced it like the beef dish that my husband ordered, which was WEIRD because that was not what was described on the menu.
At this point though, all I wanted to do was eat and get out of there as it was pretty late. So I ate for hunger as opposed to enjoyment, we paid the bill and left.
Best part of the evening was the music. The band that they hire on Thursdays is AMAZING! :)
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