I have been to this location about 12 times now. I really want to give them 3+ stars but due to areas where they are lacking, I cannot. This is close to my home so I REALLY want them to work out the kinks because having a good burger place nearby would be awesome!
Pros - close to my home, reasonably priced, most of the staff are friendly, open until 9pm, food has potential to be good (meaning it is good sometimes and other times it is blah).
Cons - Burger buns are COLD (yuck), burgers do not appear to be seasoned, often receive cold fries, service is sketchy at times, interior colors are ugly but who cares if they can improve and have good food and service.
-I usually get the burgers to go because they wrap them in foil and it warms the bun.
-I tried the crab cake po boy and it was close to the worst sandwich I ever had.....EVER!
-The hot dogs, not too bad as the chili is pretty good but I am not a fan of the dog itself.
-Philly - this is a good sandwich if you get it to go (it warms the bun).
-Sometime the onion rings are good but lately overcooked yet really greasy like they were cooked and put back in the oil and oil is old!
-Fries are basic and really need some salt when they first exit the deep fryer. 1 of 4 times I get them they are COLD!
-I have had tomato on several sandwiches but they are not ripe so I remove them (must have a terrible supplier) and no longer order them.
Overall it is a great location with lots of potential. I hope the owner will look into these issues and make some changes and work with the staff.
The first week they had a server in there who was really good and was able to tend to 3 to 4 times the guest as the staff are now but sadly she has disappeared. The rest could really learn from her!!!