We've consigned items at this location on two occasions. Both times we left feeling pretty blah. The people receiving our items seemed bothered by having to do so, they seem to exert as little energy as possible when responding to questions or even pleasantries, and we've yet to hear a "thank you." So, as far as customer service for the consignee goes, thumbs down all the way. We've made a few bucks -- more than we would have by just letting the items collect dust at our house. As far as a shopping experience goes with them, the merchandise is nice, the prices range from reasonable to kind of high. Customer service is a little better when you're a shopper vs. consigner -- but not much. Good customer service just doesn't seem to be the culture at this location. Neither does just being pleasant. Too bad. I would've liked to to like them.